What is the address and working hours of your company？- Do you provide testing samples for products on the catalog?
- Is there a minimum purchasing amount?
- What is the currency of use?
- After a contract is signed, how are the payments processed?
- Where do you ship?
- How long does it take to ship my order?
- What quality assurances does your products have?
- What potential and benefits can we reap from collaborating with Aurora Chimiques?
What is the address and working hours of your company？211B-1805 Rue Sauvé Est,
Montréal, QC H4N 3B8 Canada
Monday – Friday 9:00 am – 5:00 pm
Yes, we do provide testing samples of 1kg for clients to inspect for QA purposes.
Yes, by principle our minimum order via maritime shipping is 1 20’ container (15 – 25 mt. depending on material). However, there is an option to combine orders with other clients. Please mind contacting us directly for further information.
There is no minimum order for air shipping however you will be responsible for any customs and shipping fees.
By principle we use $US for pricing and payments.
For new clients, after signing a contract, you will need to pay 50% upfront and the remaining upon arrival of products.
For frequent clients, after signing a contract, you will need to pay 15% upfront and the remaining upon arrival.
For VIP clients, there is no upfront payment required. The full sum can be paid upon arrival.
For further information, please contact us directly.
We provide door to door shipping services Canada-wide.
Typically, after a contract is negotiated and signed, it will take 30 to 45 days for a shipping container to arrive by sea, 7 to 14 days by air.
The products we are commissioned for wholesale are all from well-established chemical manufacturers from China, which products can be found worldwide. We also provide in-house testing analysis certificates that follow international and national standards.
We ship our products directly from the manufacturer, meaning that you are assured with an intermediary-free price, a high product quality and an established after-sales service. We prioritise long-term benefits and are devoted to build win-win relationships based on mutual trust.